Physiotherapy Services

At Up & Active, we love helping people achieve their goals and perform to the best of their ability. We will listen to your needs and tailor a treatment plan specific to your condition and your lifestyle. We are first contact practitioners so you do not need a referral to see our team privately. Health Insurance claiming is available in the clinic via HICAPS.

We also service EPC care plan patients (not bulk billed), Workcover, CTP, NDIS and DVA clients with the appropriate GP referrals. We work closely with local GPs, surgeons, medical specialists, pain specialists and other allied health providers. We are integrated in the community through our networks with schools, sporting clubs, coaches and leisure centres.





Types of Physiotherapy Services

Musculoskeletal Physiotherapy
Musculoskeletal Physiotherapy

Pain, stiffness, injury management and post-operative recovery of the muscles and skeletal system are all assessed, treated and managed by our physiotherapists.  During your appointment you can expect an interview about your symptoms, history, goals and expectations.  The session with then be followed with a physical assessment to determine the cause of your symptoms.  Treatment can include manual therapy (hands on massage and joint mobilisation), home exercises, advice, education and discussion around recovery expectations and healing timeframes.

Sports Physiotherapy
Sports Physiotherapy

Up and Active Physiotherapists have a wide background in various sports and understand the devastating impact of pain and injury.  We will tailor your treatment, rehabilitation, goals and management plan to your specific sport, training requirements and return to previous level of competition.  We treat niggles, pains, injuries and post operative rehabilitation.   This may include a breakdown of your roles in your particular sport, training schedule, physical requirements, load management and running assessments.

Neurological Physiotherapy
Neurological Physiotherapy

Neurological conditions often present as muscle weakness, loss of function, decreased sensation, poor balance and coordination or uncontrolled spasm or tremors due to problems with the bodies nervous or neurological systems.  Examples of neurological conditions our physiotherapists treat include stroke, CVA, ITA, Parkinson’s disease, multiple sclerosis, spinal cord injuries and traumatic brain injuries.

Paediatric Physiotherapy
Paediatric Physiotherapy

Up and Active will treat children and teenagers presenting with orthopaedic complaints, sporting injuries and pain.  This can include fracture or injury recovery, growth related pain, gait analysis, movement disorders or neurological conditions.

Physiotherapy - Running Assessments
Running Assessments
Running is a high impact dynamic activity that places significant stress on different parts of the body. A specific assessment of your biomechanics while running can provide valuable information about the cause of symptoms, and provide explanations for pain. Our video analysis will enable us to provide an overview of your individual running technique. From this video your physiotherapist will then be able to perform specific isolated tests to further investigate potential areas of weakness, tightness or overload. We will then devise a specific treatment plan with a focus on mobility, flexibility, strength, technique and endurance, and advise on appropriate running programs. These assessment assessments are often utilised as part of a rehabilitation plan.
Rehabilitation Physiotherapy

Recovery following injury, pain or surgery is targeted with a specific approach to your presentation and goals.  Up and Active physiotherapy will help regain function following operations such as hip, shoulder and knee replacements, ACL reconstructions and spinal surgery.  This may include gait re-training, strength and balance exercises combined with hands on techniques to improve your joint and muscle mobility.

Balance & Falls Prevention
Balance & Falls Prevention

Balance deficits contributing to falls can lead to significant change in the life and health of an individual. Physiotherapy programs can successfully reduce falls risk, teach preventative strategies and improve physical conditioning.  Physiotherapist can also advise, recommend and fit mobility aids such as walking sticks and 4 wheeled walkers when appropriate.

Physiotherapy - Home Visits
Home Visits

Up and Active offers home physiotherapy visits for the geriatric patient population who have difficulty accessing the community. We aim to provide physiotherapy services to the wider community to help our patients stay in their own home, reduce falls risk and provide rehabilitation opportunities. Cathy provides home visits within 20km of the Toowoomba city and Highfields CBD. These visits can be for post operative care following hip, knee or shoulder surgery, for reconditioning following illness or for musculoskeletal complaints. For further information regarding your suitability and requirements, please call our office.

Unique Conditions Our Physiotherapists Treat

Chronic Pain
Chronic Pain

Chronic musculoskeletal pain is a complex presentation unique to each individual and is best managed by a team approach with medical specialists, general practitioners and physiotherapists.  Physiotherapy management of chronic pain focuses on pain education, functional improvements, exercises and reintegration of positive lifestyle factors.


Cervicogenic headaches (or headaches with an origin in the neck) often manifest as pain at the base of the skull which may follow a referral pattern up the head and towards the eye.  Common causes of cervicogenic headaches are poor or sustained posture, repetitive tasks of the upper back and shoulders or stress and tension.

Physiotherapy will assess your spine, determine if you have a cervicogenic headache, treat your pain with manual therapy (hands on) techniques, discuss the cause of your pain and possible solutions.


TMJ or temporomandibular joint (jaw) dysfunction may present as pain or clicking in the jaw with eating, talking or yawning or an inability to completely open your mouth.  TMJ problems may be a result of injury, following dental/surgical work, due to habits such as grinding teeth or be related to the cervical spine. Physiotherapist can assesses your jaw and spine to determine the cause of your pain, provide manual therapy (hands on treatment ) to reduce your symptoms and will provide home exercises to regain strength and function.


Lymphoedema is the build of a protein-rich fluid in a specific region of the body.  This build-up of lymph fluid presents as swelling and is commonly seen in the arm or leg, however it can also affect other regions. There are two main types of lymphoedema, Primary Lymphoedema (congenital abnormality) and Secondary Lymphoedema (resulting from tissue trauma eg, surgical removal of lymph nodes or radiation therapy)

Physiotherapy treatment for lymphoedema involves education around skin care, lymphatic massage (manual lymphatic drainage), exercise prescription and compression therapy (stockings/sleeves/wraps/bandaging).


The hypermobile population (or double-jointed) are more prone in strains and sprains, may appear clumsy, complain of pain or present with subluxations and dislocations.  Physiotherapy can identify these individuals, provide education regarding the condition and design treatment programs to develop stability and strength to reduce injury risk.

Vestibular Disorders & Vertigo

Vestibular physiotherapy is a specialist area of study which can identify the cause of your dizziness or vertigo.  Dizziness that can be treated with physiotherapy has origins in the neck or vestibular system (inner ear).

Common symptoms of physiotherapy treated dizziness include feeling like the room is spinning, feeling lopsided, feeling like you are spinning when you roll over or sit up, or being unable to quickly turn your head left and right. If you would like an appointment for a vestibular assessment please contact reception and ask for a Vestibular Physio.

What I Can Expect From My Physiotherapy Sessions

Manual Therapy - Physiotherapy
Manual Therapy

In physiotherapy, manual therapy involves a physical approach to treatment to provide relief to your presenting symptoms.  Up and Active strongly believes in the use of a hands on approach to treatment and this can include soft tissue massage, joint mobilisation or manipulation, trigger point therapy, stretching and various other techniques.  Manual therapy can be uncomfortable but should never be painful. It is excellent at providing early relief to stiff and painful presentations such as back pain, headaches, limited joint movement and tension.

Dry Needling - Physiotherapy
Dry Needling

Dry Needling, uses the same thin needles as acupuncture but the application varies significantly. Dry needling targets tight or painful muscles compared to acupuncture which has origins in traditional chinese medicine application and a focus on qi. Dry needling is used as an alternative to massage therapy and can often be more comfortable than deep tissue massage. Not everyone is comfortable with needles, so do not feel obliged to consent to this treatment, discuss alternate options with your physio.

Taping - Physiotherapy

Physiotherapists can use various taping techniques to support joints and muscles to reduce pain, reduce excess motion or provide support. There are various taping techniques, and the most beneficial type of taping for your presentation depends on your presentation or injury.

Exercises - Physiology, Physiotherapy

Home exercises are prescribed for most conditions to supplement manual therapy and generate long term benefits of physiotherapy.  Adherence to home exercises are the optimal way to improve recovery time, return to your previous level of function and reduce the risk of you having to return to the clinic with the same injury again and again.

Communication - Physiotherapy

Our Physiotherapists and Exercise Physiologists will usually prescribe you a home exercise program to compliment your physical in-rooms sessions.  This is an integral component of your rehab and recovery.  To make life easier we use the program Physitrack, with photos and videos of real models,  to set clear expectations and easy to understand instructions.  You can access your exercises via email, printed exercise sheets or Physiapp (phone application) for the videos.

Sports Physiotherapy
We believe that good communication between treating practitioners is vital for your rehabilitation. We endeavor, with your consent, to be in contact with your doctors, other health professionals or rehabilitation team to provide a comprehensive approach to your recovery. We are happy to be in contact with your schools, sporting clubs, coaches or workplaces to help with re-integration to your normal activities.

Up and Active is a team of Physiotherapists and Exercise Physiologists with a broad range of special interests, knowledge and educational backgrounds to provide care for a variety of needs. 

We would love to hear from you!

Contact Up & Active